★★★★QuickServe 2
QuickServe has an excellent reputation. 78
Its prices are reasonable and its services are quick and efficient/ɪˈfɪʃnt/(有效率的). 91
reputation 名誉,声望；reasonable 合情理的(reason的形容词形式)；efficient 高效的；
The company's service employees are clean, polite and efficient.86
In this type of business, person to person contact is the key to success. 76
person to person 面对面的,直接的 → person to person contact 面对面的接触；
key 钥匙,最重要的部分,关键 → 是什么的关键：the key to → the key to success 成功的关键；
With each satisfied/ˈsætɪsfaɪd/ customer, more customers subscribe/səbˈskraɪb/(订阅). 81
satisfied 满意的 → satisfied customer 满意的客户；
Satisfied customers recommend QuickServe to their friends.
recommend 推荐,介绍 → 推荐某物给某人：recommend sth. to sb.
→ e.g. I recommend this movie to you. 我推荐这部电影给你
My friend recommended that book to me. 我的朋友给我推荐那本书
This kind of word-of-mouth advertising is very cost effective. 76
word-of-mouth 口头的,口碑的 → word-of-mouth advertising 口口相传；cost effective 合算的,划算的；
Cost effective means that the results are good without paying a high price. 78
In other words, quality/ˈkwɑːləti/(质量) service provides its own reward/rɪˈwɔːrd/(奖励) to the company.
in other words换句话说,换言之
→ e.g. There isn't a single cloud in the shy. 天空中没有一朵云
In other words,it's a very clear sky. 换句话说，现在是晴空万里
reward 奖赏,奖励,报酬；provide reward to sb. 为某人提供奖励；
译文：QuickServe的名声很好。他们价格合理，服务快速高效。公司的员工着装整洁、有礼貌、做事也很有效率。在这种类型的业务中，面对面的接触是成功的关键。每一个满意的客户，都会有更多的客户订阅。满意的客户会把quickservice推荐给他们的朋友。这种口口相传的广告非常划算。保证优质的优质服务能够给公司带来显著的经济效益，换句话说，优质的服务本身能为公司带来奖赏。
The company takes great pride in being honest(诚实) with its customers.
pride 自豪,骄傲(n.) → take pride in sth. 为…感到自豪,为…感到骄傲；
1）跟物 take pride in my work；2）跟动作(动词需要变成ing形式)
There are no hidden charges for their services. 81
hidden 不为人知的(adj.) → hidden charges 隐形消费；
As a result, the number of customers in each city is growing rapidly.
什么的数量：the number of+ 可数名词复述 → the number of books；the number of customers顾客的数量；
【注】the number of做句子的主语的时候，句子的谓语仍然要用单数的形式，所以课文中be动词还是用 is。
With the aging(老化) population, there are more elderly/ˈeldərli/(老年人) people who need home repair services.(定语从句)
aging 衰老的,变老的 → with the aging population 随着人口逐渐变老；
These people need to have confidence in the service provider.
confidence 信心,信任(n.) → have confidence in 对…有信心→ e.g. I have confidence in you. 我对你有信心
service provider：(provider-动词provide的名词形式) 提供者,供应商；
They don't want to be cheated.
be cheated 被欺骗 → cheat 欺骗；
These people don't mind paying a reasonable fee(费用) for high quality service.
mind 1）作名词：头脑,大脑 → e.g. What do you have in mind？ 你有什么主意吗？
2）作动词：介意,反对(用于疑问句和否定句中) 后面的动词使用ing形式：don't mind doing sth.
→ e.g. I don't mind working a few more hours in the office. 我不介意在办公室多工作几个小时
She doesn't mind paying a high price for the dress. 她不介意花高价钱买这条裙子
High quality service should be rewarded. 88
reward：可做名词,或动词 → be rewarded 被奖励,被给予报酬；
译文：公司为诚信待客而感动骄傲。他们的服务是没有隐形消费的。因此，QuickServe每个城市的顾客数量都在增加。随着人口老龄化，会有更多的老人家需要家居维修服务。这些老人家需要对服务供应商有信心。他们不想被欺骗。这些人不介意为高质量的服务而支付一笔合理的价钱。优质量的服务应该被奖励。
The company provides a range of service plans, each with a different subscription /səbˈskrɪpʃn/ price. 78
a range of 一批,一系列 → a range of service plans 一系列的服务方案；
subscription：动词subscribe的名词形式 → subscription price 订购价格
The least expensive service plan is called the basic plan.
the least expensive 最便宜的(形容词expensive的最低级形式)；basic 基础的,基本的 → the basic plan基础套餐；
This plan provides non-emergency/iˈmɜːrdʒənsi/(紧急情况) services with a very low service charge. 77
non-emergency services：前缀non(与形容词或名词连用) 无，不，非；非紧急的服务
The most expensive service plan is their VIP plan. 83
the most expensive 最贵的(形容词expensive的最高级形式)；
The VIP plan provides emergency services 24 hours a day with no additional service charge.
with no additional service charge：(additional 额外的,附加的 ) 没有额外的服务费用
additional charge VS hidden charge(更侧重于坑人) 都是额外的费用
It also provides rebates/ˈriˌbeɪts/ to customers who don't call for any service during the year.
rebate 部分退款；
In addition, QuickServe gives bonus/ˈboʊnəs/(奖金) points to customers for each year that they subscribe.(定语从句)
in addition 除此以外；bonus 奖金,津贴；point 比分,得分 → bonus point 消费积分；long-term 长期的；
These bonus points can be used to buy new appliances(器具) such as stoves and refrigerators.
appliance 家用电器；stove 炉灶；refrigerator 电冰箱；
译文：公司提供一系列的服务方案，每个方案定价不同。最便宜的套餐就是基础套餐。这种非紧急服务的比较基础，价格也不贵。最贵的是他们的VIP套餐。除了24小时为VIP客户提供紧急服务，不收取额外服务费用。QuickServe还为一年之内不曾打过电话消费服务的顾客提供退款。除此以外，公司会为客户订阅的每一年提供消费积分。这些消费积分可以用来购买炉子和冰箱等新的家用电器。
What does the company give to the long-term customers? - It gives bonus points to customers for each year that they subscribe.
What kind of service plans does the company provide? - The company provides a range of service plans.
If the business continues to grow, the owners may decide to take the company public. 79
continue to do sth. 继续做某事；take the company public 让公司上市；
This means that the public can buy shares of the company. 87
public 公众的,大众的(adj.) → the public 公众,大众；share 股票,股份(n.)
It will then change from a privately-owned/ˈpraɪvətli/(私下地) company to a public company.
private 私人的,私有的(与public相反) → privately-owned 私人拥有的(adj.)；owned(动词own的过去分词形式) 被拥有；change from sth. to sth. 从…变成…
The owners believe that their business is successful and can expand around the world. 80(宾语从句)
They also believe that taking their company public can make them rich. 85(宾语从句)
译文：如果公司继续扩张，所有者可能会决定让公司上市。这意味着公众可以购买该公司的股票。一旦上市，公司就会从一家私营公司变为一家上市公司。所有者相信他们的生意是成功的，可以扩展到世界各地。他们也相信，将公司上市以后，他们能让赚很多很多钱。
