审核被拒这个东西,之前被拒过好多次,有各种关于元数据问题的、有关于app内容显示问题的、有关app提示用户权限问题的、有app出现bug问题的、、、
一直都是解决了就重新上传,也从来没系统的总结过,这篇文章就当是审核被拒问题的汇总吧,之前被拒原因找不到,就从现在开始一旦被拒就把原因及解决方法发上来,权当以后自己再参考吧。
嗯,就这样。
因为是新App上线审核,所以第一次问题应该会多点。
1,元数据被拒绝 itunesConnect截图问题
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2018年5月30日 上午6:37
发件人 Apple
- 3 Performance: Accurate Metadata
Guideline 2.3.3 - Performance - Accurate Metadata
We noticed that your screenshots do not sufficiently reflect your app UI in use.
Please see attached screenshots for details.
Next Steps
To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use on the supported devices. For iPhone, you need a set of 5.5-inch display screenshots and for iPad, you need a set for 12.9-inch display. This set will be scaled appropriately down to other device sizes when viewed on the App Store in each territory.
Resources
For resources on creating great screenshots for the App Store, you may want to review the App Store Product Page information available on the Apple developer portal.
Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn how to use Media Manager to add custom screenshots for each display size and localization.
Since your iTunes Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit iTunes Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.
NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.
我们注意到你的截图并没有充分反映你的应用UI。
详情请见附件截图。
为了解决这个问题,请修改您的截图,以确保它们能够准确地反映所支持设备上的应用程序。
对于iPhone,你需要一套5.5英寸的屏幕截图和iPad,你需要一套12.9英寸的显示屏。
当在每个区域的App Store上查看时,这个集合将被适当地缩小到其他设备大小。
换几张能充分反映你的应用的预览图就好,不用重新打包app。
2,元数据被拒绝 还是itunesConnect截图问题
今天,又被拒了。
换了个原因。
发件人 Apple
2018年5月31日 上午12:32
发件人 Apple
- 3 Performance: Accurate Metadata
Guideline 2.3.10 - Performance - Accurate Metadata
We noticed that your app or its metadata includes irrelevant third-party platform information.
Specifically, your app includes references to non-iOS status bar in the screenshots.
Referencing third-party platforms in your app or its metadata is not permitted on the App Store unless there is specific interactive functionality.
Please see attached screenshots for details.
Next Steps
To resolve this issue, please remove all instances of this information from your app and its metadata, including the app description, promotional text, What's New info, previews, and screenshots.
Since your iTunes Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit iTunes Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.
NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.
- iPhone5.8"(3).jpg
- iPhone5.5"(4).jpg
- iPhone5.8"(5).jpg
- iPhone5.8"(4).jpg
- iPhone5.5"(5).jpg
- iPhone5.5"(1).jpg
- iPhone5.8"(1).jpg
我们注意到你的app或它的元数据包含了无关的第三方平台信息。
具体来说,你的应用程序包括在截图中对非ios状态栏的引用。
除非有特定的交互功能,否则在应用程序商店中引用第三方平台或其元数据是不允许的。
详情请见附件截图。
这个问题就好笑了,还是截图的问题,美工小姐姐挺忙的,切图的时候把安卓的状态栏用到了iOS截图上面,我也没注意,直接往上面放了,导致出现这个问题。
解决方法那就是让美工小姐姐重新做图了。
然后,重新提交。
被拒的图在下面。
3,这个并不是审核被拒,而是提交审核失败
今天打包上传过程中一直顺利,但是AppStoreConnect构建版本中一直不显示,活动中也是空,重新打包也是同样效果。又注意到Connect 给推送到消息,如图。
提示提交审核失败。
同时,邮箱接到邮件,如图。
这时,才意识问题出在哪,用户权限问题,这个版本更新到时候,修改了一些info.plist里面权限的东西,info.plist文件中权限说明似乎没有写好。
修改,重新提交吧。
4,2.1元数据大礼包
Guideline 2.1 - Information Needed
This type of app has been identified as one that may violate one or more of the following App Store Review Guidelines. Specifically, these types of apps often:
1.1.6 - Include false information, features, or misleading metadata
2.3.0 - Undergo significant concept changes after approval
2.3.1 - Have hidden or undocumented features, including hidden "switches" that redirect to a gambling or lottery website
3.1.1 - Use payment mechanisms other than in-app purchase to unlock features or functionality in the app
3.2.1 - Do not come from the financial institution performing the loan services
4.3.0 - Are a duplicate of another app or are conspicuously similar to another app
5.2.1 - Were not submitted by the legal entity that owns and is responsible for offering any services provided by the app
5.2.3 - Facilitate illegal file sharing or include the ability to save, convert, or download media from third party sources without explicit authorization from those sources
5.3.4 - Do not have the necessary licensing and permissions for all the locations where the app is used
Before we can continue with our review, please confirm that this app does not violate any of the above guidelines. You may reply to this message in Resolution Center or the App Review Information section in App Store Connect to verify this app’s compliance.
Given the tendency for apps of this type to violate the aforementioned guidelines, this review will take additional time. If at any time we discover that this app is in violation of these guidelines, the app will be rejected and removed from the App Store, and it may result in the termination of your Apple Developer Program account.
Should you choose to resubmit this app without confirming this app’s compliance, the next submission of this app will still require a longer review time. Additionally, this app will not be eligible for an expedited review until we have received your confirmation.
Since your App Store Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit App Store Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.
回复:
尊敬的苹果审核团队:
感谢您对我们的App(text)耐心审核, 对于您提到的我们可能违反的9个审核条款, 我们的研发团队经过认真自查和研究, 我们现在对此回复如下:
1.1.6:我们绝对没有包含任何的虚假信息和误导用户的功能,全都是真实的。
2.3.0:我们没有在通过后修改任何概念和功能。
2.3.1:我们没有切换到任何赌博或彩票的网站。
3.1.1:我们没有使用应用程序内购买以外的支付机制解锁应用程序中的功能或功能。
3.2.1:我们的app主要是展示功能,不包含任何贷款功能,所以不涉及贷款。
4.3.0:我们的App内容都是我们自己开发的,并不存在抄袭或者大量相似。
5.2.1:我们的App并没有法人实体和版权的风险。
5.2.3:我们的App不支持非法文件共享,也不支持在未经第三方授权的情况下保存、转换或下载第三方媒体。
5.3.4:我们的App并不需要所在地区的生产许可证或者相关授权
这是我们经过认真自查之后,得到的结论,
希望苹果审核团队能继续审核,感谢。
Dear Apple Review Team:
Thank you for your interest in our App (“text”) patient review, for you mentioned we may violate audit clause 9, our team after careful inspection and research, we now reply as follows:
1.1.6: Our App does not contain misleading features and false information. It is all true.
2.3.0: We haven’t modified any of the concepts and features of our App after it was approved by Apple.
2.3.1: Our App does not switch to any gambling or lottery website.
3.1.1: We don't use the application for payment mechanism outside the unlock function or functions of the application.
3.2.1:Our app is mainly for display and does not include any loan function, so there is no loan involved.
4.3.0: The contents of our apps are all developed by us. There is no plagiarism or a lot of similarities.
5.2.1: Our App does not have the risk of legal entities and copyrights.
5.2.3:Our App does not promote illegal file sharing or the ability to save, convert or download media from third-party sources without explicit authorization from these sources.
5.3.4: Our App does not need the production licensing or permissions for all the locations where the app is used.
This is the conclusion we got after careful self-examination.
Hope apple audit team can continue to audit, thank you.
回复后保存然后提交审核、等待。