L3-U1-P1-1 Listening : An Unusual DayQuickServe 1
QuickServe 1
QuickServe is a home repair company.√
It provides quick, reliable repair services to homes.√
QuickServe handles plumbing and electrical issues 24 hours a day.√
It also cleans roofs, fixes Internet connections and replaces broken windows.√
For a small fee, customers subscribe to the service.√
Its main customers are the elderly, which means older people.√
Whenever customers have a problem, they can call for help.√
There is also a small service charge for each service call.√
听选Who are its main customers?- Its main customers are the elderly, which means older people.
听选What kind of service the QuickServe provide? -It provides quick, reliable repair services to homes.
填空Its main customers are the elderly, which means older people
填空QuickServe handles plumbing and electrical issues 24 hours a day.
填空Whenever customers have a problem, they can call for help.
填空For a small fee, customers subscribe to the service.
The company was established five years ago, and is growing rapidly.√
It started in one city, but it’s now in 5 cites.√
The company plans to expand to 10 cities within the next 24 months.√
In each city, there is a small central office in a low-rent area of the city.√
The central office handles the businesses, advertising, payroll and billing.√
It also takes calls from customers, either online or by telephone.√
It takes calls 24 hours a day, even 7 days a week.√
听选What is the company plan to do next to 24 months? -expand to ten cities.
听选Where - low rent area
排序The company plans to expand to 10 cities within the next 24 months. In each city, there is a small central office in a low-rent area of the city. The central office handles the businesses, advertising, payroll and billing. It also takes calls from customers, either online or by telephone.
填空The company was established five years ago, and is growing rapidly.
The company plans to expand to 10 cities within the next 24 months.
When was the company established?- The company was established five years ago.
填空The company plans to expand to 10 cities within the next 24 months.
填空In each city, there is small central office in a low-rent area of the city.
(3) The central office handles the businesses, advertising, payroll and billing.
(4) It also takes calls from customers, either online or by telephone.
Sixty percent of the company’s employees work from their homes.√
When a customer calls in to the central office, a service employee is contacted.√
The service employee then contacts customer and sets up an appointment.√
These service employees are highly trained and provide excellent service.√
In emergencies, such as a serious plumbing problem, service can be provided within an hour.√
One reason for this is that the service employees live in different parts of the city.√
They are not centrally located, so it’s quicker and easier for them to travel to a customer’s home.√
听选Who sets up an appointment with the customer? - The service employee contacts customer and sets up an appointment.
听选where there 60%of the ccompany's employees work? - Sixty percent of the company’s employees work from their homes.
填空These service employees are highly trained and provide excellent service.√
填空In emergencies, such as a serious plumbing problem, service can be provided within an hour.
填空When a customer calls in to the central office, a service employee is contacted.
听说It takes calls 24 hours a day, even 7 days a week.（82）
听说It provides quick, reliable repair services to homes.（83）
听说For a small fee, customers subscribe to the service.（90）
听说Its main customers are the elderly, which means older people.（90）
听说It started in one city, but it’s now in 5 cites.（84）
看说The company plans to expand to 10 cities within the next 24 months.（90）
看说The company was established five years ago, and is growing rapidly.（87）
看说Sixty percent of the company’s employees work from their homes.（86）
看说In emergencies, such as a serious plumbing problem, service can be provided within an hour.（86）
看说Whenever customers have a problem, they can call for help.（89）
L3-U3-P2-2 Listening : QuickServe 2
QuickServe 2
QuickServe has an excellent reputation.√
Its prices are reasonable and its services are quick and efficient.√
The company’s service employees are clean, polite and efficient.√
In this type of business, person to person contact is the key to success.√
With each satisfied customer, more customers subscribe.√
Satisfied customers recommend QuickServe to their friends.√
This kind of word-of-mouth advertising is very cost effective.
Cost effective means that the results are good without paying a high price.√
In other words, quality service provides its own reward to the company.√
听选What kind of advertising is very cost effective? - This kind of word-of-mouth advertising is very cost effective.
听选What is the key to success for this type of business? - In this type of business, person to person contact is the key to success.
填空Cost effective means that the results are good without paying a high price.
填空Its prices are reasonable and its services are quick and efficient.
填空The company’s service employees are clean, polite and efficient.
填空With each satisfied customer, more customers subscribe.
The company takes great pride in being honest with its customers.√
There are no hidden charges for their services.√
As a result, the number of customers in each city is growing rapidly.√
With the aging population, there are more elderly people who need home repair services.√
These people need to have confidence in the service provider.√
They don’t want to be cheated.√
These people don’t mind paying a reasonable fee for high quality service.√
High quality service should be rewarded.√
听选What kind of service should be rewarded? - High quality service should be rewarded.
听选Who doesn’t want to be cheated? - Customers never want to be cheated.
听选What is company pride? - The company takes great pride in being honest with its customers.
填空These people don’t mind paying a reasonable fee for high quality service.
填空There are no hidden charges for their services.
听说There are no hidden charges for their services.（86）
听说Customers never want to be cheated.（91）
听说This kind of word-of-mouth advertising is very cost effective.（78）
High quality service should be rewarded.
听说QuickServe has an excellent reputation.（84）
看说With each satisfied customer, more customers subscribe.（88）
看说The company’s service employees are clean, polite and efficient.（85）
看说Cost effective means that the results are good without paying a high price.（77）
看说Its prices are reasonable and its services are quick and efficient.（76）
看说In this type of business, person to person contact is the key to success.（87）
The company provides a range of service plans, each with a different subscription price.√
The least expensive service plan is called the basic plan.√
This plan provides non-emergency services with a very low service charge.√
The most expensive service plan is their VIP plan.√
The VIP plan provides emergency services 24 hours a day with no additional service charge.√
It also provides rebates to customers who don’t call for any service during the year.√
In addition, QuickServe gives bonus points to customers for each year that they subscribe.√
These bonus points can be used to buy new appliances such as stoves and refrigerators.
听选What does the company give to the long-term customers? - It gives bonus points to customers for each year that they subscribe.
听选What kind of bonus points use for? -These bonus points can be used to buy new appliances such as stoves and refrigerators.
听选What kind of service plans does the company provide? - The company provides a range of service plans.
填空The company provides a range of service plans, each with a different subscription price.
填空These bonus points can be used to buy new appliances such as stoves and refrigerators.
填空It also provides rebates to customers who don’t call for any service during the year.
If the business continues to grow, the owners may decide to take the company public.
This means that the public can buy shares of the company.√
It will then change from a privately-owned company to a public company.√
The owners believe that their business is successful and can expand around the world.√
They also believe that taking their company public can make them rich.√
听选What may the owner decided to do? - theIf the business continues to grow, the owners may decide to take the company public.
听选What do the owners believe they can do? - The owners believe that their business is successful and can expand around the world.
填空If the business continues to grow, the owners may decide to take the company public.
填空They also believe that taking their company public can make them rich.
听说The least expensive service plan is called the basic plan.（82）
听说The most expensive service plan is their VIP plan.（84）
听说If the business continues to grow, the owners may decide to take the company public.（85）
听说With each satisfied customer, more customers subscribe.（86）
听说This means that the public can buy shares of the company.（89）
看说The company provides a range of service plans, each with a different subscription price.（83）
看说The owners believe that their business is successful and can expand around the world.（84）
看说They think that taking their company public can make them rich.
L3-U3-P2-3 Vocabulary : Sciences
Sciences
Biology is the study of life, including its structure and evolution.√
Biologists study how life survives and reproduces.
Chemistry is the study of matter, including the structure of atoms and molecules.
Chemists study how various substances interact with each other.
Astronomy is one of the oldest sciences.
Astronomers study the structure and evolution of the universe, including the study of stars, planets and galaxies.
Geology is the study of the structure and history of the Earth and other planets.
Geologists study different types of rocks, earthquakes and different layers of the Earth.
Mathematics is the study of numbers, shapes, patterns and change. Mathematics is used by all other branches of science.
听选Who study how life survives and reproduces? - Biologists study how life survives and reproduces.
听选What is the study starts, planetes and galaxy? - -Astronomers study the structure and evolution of the universe, including the study of stars, planets and galaxies.
Who study the structure and evolution of the universe？- Astronomers study the structure and evolution of the universe.
听选What is the study of numbers, shapes, patterns and change? - Mathematics is the study of numbers, shapes, patterns and change.
听说Geologists study different types of rocks, earthquakes and different layers of the Earth.（80）
填空Mathematics is used by all other branches of science.
听说Astronomy is one of the oldest sciences.（90）
Biologists study how life survives and reproduces.
看说Astronomers study the structure and evolution of the universe, including the study of stars, planets and galaxies. （80）
看说Chemists study how various substances interact with each other.(51)
L3-U3-P2-4 Vocabulary : Disasters
Disasters
Here are some types of terrible events that hurt or kill people.√
Earthquakes are caused by forces deep within the Earth.
During earthquakes, many people are often killed by collapsing buildings and bridges.
Floods happen when rivers rise and overflow their banks.
Floodwaters damage or destroy many houses and businesses.
Fires destroy buildings, land and forests.√
There are many causes for fire, including lightning.√
In a hurricane, high winds destroy buildings and sometimes cause flooding.√
Some hurricanes have winds of more than 200 miles an hour.
Car accidents happen when cars collide or when drivers lose control of their cars.
One of the main causes of car accidents is driving too fast.
听选
What happens when drivers lost control of his cars? -Car accidents happen when cars collide or when drivers lose control of their cars.
听选When its happen many people often killed by collapsing buildings and brides?-During earthquakes, many people are often killed by collapsing buildings and bridges.
听选What happens when cars collide with each other? -Car accidents happen when cars collide or when drivers lose control of their cars.
听选What is often cause lightning? -There are many causes for fire, including lightning.
听选What happens when rivers overflow the banks? -Floods happen when rivers rise and overflow their banks.
What happens when people drive too fast? - One of the main causes of car accidents is driving too fast.
What are caused by forces deep within the Earth? - Earthquakes are caused by forces deep within the Earth.
听选What happens when people are not careful with fire?- When people are not careful, they can start fires that can cause a lot of damage.
听选What can have winds of more than 200 miles an hour?- Some hurricanes have winds of more than 200 miles an hour.
填空During earthquakes, many people are often killed by collapsing buildings and bridges.
填空There are many causes for fire, including lightning.
填空In a hurricane, high winds destroy buildings and sometimes cause flooding.
填空Earthquakes are caused by forces deep within the Earth.
Car accidents happen when cars collide or when drivers lose control of their cars.
听说Earthquakes are caused by forces deep within the Earth.（75）
听说There are many causes for fire, including lightning.（88）
听说Floods happen when rivers rise and overflow their banks.（77）
Fires destroy buildings, land and forests.
One of the main causes of car accidents is driving too fast.
听说Some hurricanes have winds of more than 200 miles an hour.（89）
看说Car accidents happen when cars collide or when drivers lose control of their cars.（87）
看说Floodwaters damage or destroy many houses and businesses.（80）
填空
L3-U3-P2-5 Dialogue : Desk Assembly
Desk Assembly
W: What’s in that big box you're carrying?
M: It’s a new desk.√
I just bought it, and now I have to put it together.√
W: Do you need any help?√
M: No, I don’t think so. √
I just need to get my tools.√
I’ll need a screwdriver and maybe a hammer.√
W: Don’t forget to read the instructions.√
听选What did he just buy? - I bought a new desk.
W: How are things going?√
M: I’ m almost finished.√
W: Something doesn’t look right to me.√
The right side is higher than the left side.√
M: Oh, you’re right.√
It looks like I put a couple of screws into the wrong places.√
听选What mistake did he make? - He put a couple of screws into the wrong places.
听选What does look right? -the desk.
W: So now you have to take it apart.√
M: Great, and I thought I was almost finished.√
W: I told you to read the instructions.√
Did you read them?√
M: No, I didn’t read them.√
I hate to read the instructions.√
I looked at them, but they were confusing.√
W: Well, this is what happens when you don’t.√
You were too impatient.√
Anyway, what can I do to help you?√
M: Could you get another screwdriver and help me unscrew some of these screws?√
W: OK, but next time please read the instructions.√
听选What was wrong instructions? - this was confusing.
填空Could you get another screwdriver and help me unscrew some of these screws?
What didn't he do?- He didn't read the instructions.
I looked at them, but they were confusing.
听说How are things going?（86）
听说Something doesn’t look right to me.（85）
听说Anyway, what can I do to help you?
I told you to read the instructions.
听说Don’t forget to read the instructions.（87）
看说I just bought it, and now I have to put it together.
L3-U3-P2-6 Dialogue : Life and the Universe
Life and the Universe
W: Do you ever look up at the sky and think about life and universe?√
M: I did when I was a kid.√
But I don’t do that very much anymore.√
Why do you ask?√
W: Sometimes I feel like I’m lost in day-to-day details.√
Then when I look up at the sky, I see the big picture.√
I appreciate things more, even the little things.√
听选
When does she look up the sky? -When she feels like she's lost in day-to-day details.
What doesn't he do some much anymore?- He doesn't think about life and universe.
填空I appreciate things more,even the little things.
M: You sound like a philosopher or a poet.
I felt like that too when I was a kid.√
W: Don’t you feel like that anymore?√
M: No, I don’t.√
In fact, I try not to.√
When I think about things too deeply, I get depressed.√
It’s even a bit frightening.√
W: Really? For me it’s just the opposite.√
Everything seems like a wonderful miracle.√
M: Doesn’t that frighten you a bit?
The universe is so large and we are so small.√
听选What happens when he thinks too deeply?-He gets depressed.
填空I felt like that too when I was a kid.
It’seven a bit frightening.
W: What I realize is how little we understand.√
We just need to appreciate our lives and not get lost.√
M: Sometimes being lost isn’t so bad.√
Do you know the expression "ignorance is bliss"?
W: Sure, I’ve heard it many times.√
To be ignorant is to be happy.
听选What does the ignorance means? - to
What does she realize?- She realizes that there is a lot that we don't understand.
填空We just need to appreciate our lives and not get lost.
M: Maybe it’s true.√
Maybe it’s best not to think or know too much.√
W: No, that’s not for me.√
I want to understand as much as possible.√
That’s why I became a scientist.√
M: Well, I respect your choice but it’s not for me.√
If understanding is painful, I’d rather not understand.√
听选Why does she become a scientist? -She wants to understand as much as possible.
What doesn't he agree with? - He doesn't agree with her choice.
填空I want to understand as much as possible.
听说Everything seems like a wonderful miracle.（88）
听说For me it’s just the opposite.（84）
听说He doesn't agree with her choice.（85）
看说Maybe it’s best not to think or know too much.（82）
看说I want to understand as much as possible.
看说
I appreciate things more, even the little things.
She realizes that there is a lot that we don't understand.
