（1）飞行过程欢迎词

女士们，先生们：

欢迎你乘坐中国东方航空公司航班由成都前往北京。成都至北京的飞行距离是3000公里，预计空中飞行时间是两小时三十分钟。

为了保障飞机导航通讯系统的正常工作，在飞机起飞和下降过程中请不要使用手机等其它电子设备。

飞机很快就要起飞了，现在有客舱乘务员进行安全检查。请您再次确认安全带已经系好，收起座椅靠背和小桌板。本次航班全程禁烟，在飞行途中请不要吸烟。

本次航班的乘务长将协同机上乘务员竭诚为为您提供及时周到的服务。

谢谢！

Welcome

Good morning (afternon, evening), Ladies and Gentlemen:

Welcome aboard XX Airlines flight XX______to______(via______) The distance between______and_______is______kilometers. Our flight will take ________ hours and_______minutes. We will be flying at an altitude of________meters and the average speed is_______ kilometers per hour.

In order to ensure the normal operation of aircraft navigation and communication systems, passengers are toys, and other electronic devices throughout the flight and the laptio computers are not allowed to use during t ake-off and landing.

We will take off immediately, Please be seated, fasten your seat belt, and make sure your seat back is straight up, your tray table is closed and your carry-on items are securely stowed in the overhead bin or under the seat in front of you. (This is a non-smoking flight, please do not smoke on board.)

The (chief) purser _________with all your crewmembers will be sincerely at your service. We hope you enjoy the flight! Thank you!

（2）起飞后广播

女士们，先生们：

我们的飞机已经离开_____前往_____，沿这条航线，我们飞经的省份有_______，经过的主要城市有_______，我们还将飞越_____。

在这段旅途中，我们为你准备了XX餐。供餐时我们将广播通知您。

下面将向你介绍客舱设备的使用方法：

今天您乘坐的是XX型飞机。

您的座椅靠背可以调节，调节时请按座椅扶手上的按钮.在您前方座椅靠背的口袋里有清洁袋,供您扔置杂物时使用。在您座椅的上方备有阅读灯开关和呼叫按钮。如果你有需要乘务员的帮助,请按呼唤铃.在您座位上方还有空气调节设备，你如果需要新鲜空气,请转动通风口。洗手间在飞机的前部和后部.在洗手间内请不要吸烟。

Ladies and Gentlemen:

We have left_____for_____. Along this route,we will be flying over the provinces of ___, passing the cities of _____, and crossing over the ______ Breakfast(lunch,supper) has been prepared for you. We will inform you before we serve it.

Now we are going to introduce you the use of the cabin installations.

This is a XX aircraft.

The back of your seat can be adjusted bu pressomg the button on the arm of your chair.

The call button and reading light are above your head.Press the call button to summon a flight attendant.

The ventilator is also above your head.By adjusting the airflow knob,fresh air will flow in or be cut off.

Lavatiories are located in the front of the cabin and in the rear.Please do not smoke in the lavatories.

（3）餐前广播

女士们，先生们：

我们将为您提供餐食（点心餐），茶水，咖啡和饮料。欢迎您选用。需要用餐的旅客，请您将小桌板放下。

为了方便其他旅客，在供餐期间，请您将座椅靠背调整到正常位置。谢谢！

Ladies and Gentlemen:

We will be serving you meal with tea, coffee and other soft drinks. Welcome to make your choice. Please put down the table in front of you.For the convenience of the passenger behind you, please return your seat back to the upright position during the meal service. Thank you!

（4）意见卡

女士们，先生们：

欢迎你乘坐中国XX航空公司航班，为了帮助我们不断提高服务质量，敬请留下宝贵意见，谢谢你的关心和支持！

Good morning (afternon,evening), Ladies and Gentlemen:

Welcome aboard XX Airlines, comments form you will be highly valued in order to improve our service, thanks for your concern and support

（5）预定到达时间广播

女士们，先生们：

本架飞机预定在_____分钟后到达______.地面温度是_________，谢谢！

Ladies and Gentlemen:

We will be landing at _____airport in about ________minutes.The ground temperature is ___degrees celsius. Thank you!

（6）下降时安全检查广播

女士们，先生们：

飞机正在下降。请您回原位坐好，系好安全带，收起小桌板，将座椅靠背调整到正常位置。所有个人电脑及电子设备必须处于关闭状态。感谢您的配合，谢谢。