记录一次悲惨的上架过程,一个月被拒6次

过程如图:

过程

具体原因如下:

第一次被拒

2019年8月6日 上午12:04

发件人 Apple

  • 3.1.1 Business: Payments - In-App Purchase
  • 4.2 Design: Minimum Functionality
  • 5.1.1 Legal: Privacy - Data Collection and Storage

Guideline 3.1.1 - Business - Payments - In-App Purchase

We noticed that your app or its metadata enables the purchase of content, services, or functionality in the app by means other than the in-app purchase API, which is not appropriate for the App Store.

Specifically, your app contains WeChat Pay.

Next Steps

While the payment system that you have included may conduct the transaction outside of the app, if the purchasable content, functionality, or services are intended to be used in the app, they must be purchased using in-app purchase, within the app - unless it is of the type referenced in guideline 3.1.3 of the App Store Review Guidelines.

In-App Purchase

It may be appropriate to revise your app to use the in-app purchase API to provide content purchasing functionality.

In-app purchase provides several benefits, including:

  • The flexibility to support a variety of business models.
  • Impacting your app ranking by consolidating your sales to one app rather than distributing them across multiple apps.
  • An effective marketing vehicle to drive additional sales of new content.

For information on in-app purchase, please refer to the following documentation:

In-App Purchase for Developers

In-App Purchase Programming Guide

For step-by-step instructions on in-app purchase creation within App Store Connect, refer to App Store Connect Help.

Guideline 4.2.3 - Design - Minimum Functionality

We were required to install the WeChat app before we could log in via WeChat. Users should be able to log in with WeChat and access their accounts without having to install any additional apps.

Next Steps

If you would like to offer authentication through WeChat, please use a mechanism that allows users to log in with WeChat from within your app without first having to install an additional app.

We recommend implementing the Safari View Controller API to display web content within your app. The Safari View Controller allows the display of a URL and inspection of the certificate from an embedded browser in an app so that customers can verify the webpage URL and SSL certificate to confirm they are entering their sign in credentials into a legitimate page.

Resources

For additional information on the Safari View Controller API, please review the What's New in Safariwebpage.

Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage

We noticed that your app requests the user’s consent to access their location but does not clarify the use of the location in the applicable purpose string.

Next Steps

Please revise the relevant purpose string in your app’s Info.plist file to specify why the app is requesting access to the user's location. You can modify your app's Info.plist file using the property list editor in Xcode.

To help users understand why your app is requesting access to their personal data, all permission request alerts in your app should specify how your app will use the requested feature.

Resources

For additional information and instructions on requesting permission, please review the Requesting Permissionsection of the iOS Human Interface Guidelines and the Information Property List Key Reference. You may also want to review the Technical Q&A QA1937: Resolving the Privacy-Sensitive Data App Rejectionpage for details on how to provide a usage description for permission request alerts.

Please see attached screenshots for details.

第二次被拒

2019年8月7日 上午9:07

发件人 Apple

  • 2.3 Performance: Accurate Metadata
  • 5.1.2 Legal: Privacy - Data Use and Sharing

Guideline 2.3.3 - Performance - Accurate Metadata

We noticed that your screenshots do not sufficiently reflect your app in use.

Specifically, your 6.5-inch iPhone screenshots do not display the app in the correct device frame.

Next Steps

To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use on the supported devices. For example, a gaming app should feature screenshots that capture actual gameplay from within the app. Marketing or promotional materials that do not reflect the UI of the app are not appropriate for screenshots.

For iPhone, screenshots for 6.5-inch iPhone Xs Max and 5.5-inch devices (iPhone 6s Plus, iPhone 7 Plus, iPhone 8 Plus) are required. These screenshots will scale down for smaller device sizes.

For iPad, screenshots for 12.9-inch iPad Pro (2nd generation) and 12.9-inch iPad Pro (3rd generation) are required. These screenshots will scale down for smaller device sizes.

App Store screenshots should accurately communicate your app’s value and functionality. Use text and overlay images to highlight your app’s user experience, not obscure it. Make sure app UI and product images match the corresponding device type in App Store Connect. This helps users understand your app and makes for a positive App Store experience.

Resources

For resources on creating great screenshots for the App Store, you may want to review the App Store Product Pageinformation available on the Apple Developer website.

Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn more about uploading app previews and screenshotsin App Store Connect Help.

Guideline 5.1.2 - Legal - Privacy - Data Use and Sharing

Your app enables the display of nearby users' locations on a map, but does not have the required privacy precautions in place.

Next Steps

It is necessary that you put all of the following precautions in place:

  • Your app's rating must reflect a "Frequent/Intense" setting for Mature/Suggestive Themes in App Store Connect
  • Include a privacy policy URL in the App Details page on App Store Connect and ensure that the URL you provide directs users to your privacy policy
  • Ensure that users have a mechanism to block other users
  • Request users' permissions to have their location displayed on a map; users must have the option to decline this request
  • Require users to manually check-in each time they wish to have their location displayed on a map; there should be no option to enable automatic check-ins

Please see attached screenshots for details.
�#####第三次被拒

  • 2019年8月14日 上午10:54

    发件人 bilsckecs@126.com

    Thank you very much for your review.
    For the 5.2.1 guidelines, maybe we have some misunderstandings.
    In the app, the 110, 120, 119 questions for quick help, our platform will never call 110, 119, 120, we just help the user quickly call out the 110, 120, 119 phone dialog.

    In our country, everyone can call 110, 120, 119 directly for help. So in the app, we help users to dial these numbers more quickly, so that they can get help faster.

    • 2019年8月14日 上午1:51

    发件人 Apple

    • 2.3 Performance: Accurate Metadata
    • 5.2.1 Legal: Intellectual Property - General

    Guideline 2.3.3 - Performance - Accurate Metadata

    We noticed that your screenshots do not sufficiently reflect your app in use.

    Specifically, your 6.5-inch iPhone screenshots do not display the app in the correct device frame.

    Next Steps

    To resolve this issue, please revise your screenshots to ensure that they accurately reflect the app in use on the supported devices. For example, a gaming app should feature screenshots that capture actual gameplay from within the app. Marketing or promotional materials that do not reflect the UI of the app are not appropriate for screenshots.

    For iPhone, screenshots for 6.5-inch iPhone Xs Max and 5.5-inch devices (iPhone 6s Plus, iPhone 7 Plus, iPhone 8 Plus) are required. These screenshots will scale down for smaller device sizes.

    For iPad, screenshots for 12.9-inch iPad Pro (2nd generation) and 12.9-inch iPad Pro (3rd generation) are required. These screenshots will scale down for smaller device sizes.

    App Store screenshots should accurately communicate your app’s value and functionality. Use text and overlay images to highlight your app’s user experience, not obscure it. Make sure app UI and product images match the corresponding device type in App Store Connect. This helps users understand your app and makes for a positive App Store experience.

    Resources

    For resources on creating great screenshots for the App Store, you may want to review the App Store Product Pageinformation available on the Apple Developer website.

    Please ensure you have made any screenshot modifications using Media Manager. You should confirm your app looks and behaves identically in all languages and on all supported devices. Learn more about uploading app previews and screenshotsin App Store Connect Help.

    Guideline 5.2.1 - Legal - Intellectual Property

    The seller and company names associated with your app do not reflect the name “Chinese government” in the app or its metadata, as required by Guideline 5.2.1 of the App Store Review Guidelines.

    Next Steps

    Your app must be published under a seller name and company name that reflects the Chinese government name. If you have developed this app on behalf of a client, please advise your client to add you to the development team of their Apple Developer account. If your client does not yet have an Apple Developer account, they can enroll in the Apple Developer Programthrough the Apple Developer website.

    To request an update to the company name or entity type associated with this Apple Developer Program account, the Team Agent will need to edit the account information. On the Apple Developer website, go to Account, then select Membership. On the Membership page, click "Need to edit this information?" to submit your requested changes.

    Note that submitting documentation showing permission to publish this app on behalf of the content owner or institution will not resolve this issue. This app must be submitted under the content owner’s own Apple Developer account.

    To request a fee waiver for nonprofit organizations, accredited educational institutions, or U.S.-based government entities, follow the steps outlined on the Apple Developer Program Membership Fee Waiverspage.

    Please see attached screenshots for details.

第4次被拒

2019年8月15日 上午2:17

发件人 Apple

  • 2.1 Performance: App Completeness
  • 5.1.5 Legal: Privacy - Location Services

Guideline 2.1 - Performance - App Completeness

We discovered one or more bugs in your app when reviewed on iPad running iOS 12.4 on Wi-Fi.

Specifically, we found that your app does not load any content under several sections.

Next Steps

To resolve this issue, please run your app on a device to identify any issues, then revise and resubmit your app for review.

If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.

For newapps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue.

Resources

For information about testing your app and preparing it for review, please see Technical Note TN2431: App Testing Guide.

For a networking overview, please review About Networking.

Guideline 5.1.5 - Legal - Privacy - Location Services

Your app uses location-based APIs for dispatching emergency services but does not include all of the required features.

Next Steps

To resolve this issue, please include a EULA, and a disclaimer in this EULA that addresses the specific services offered. Additionally, please provide evidence that the emergency services are able to receive and identify the location of the individual in distress. You may provide this evidence by replying to this message in Resolution Center.

Please see attached screenshots for details.

第5次被拒

2019年8月16日 上午8:49

发件人 Apple

  • 1.1 Safety: Objectionable Content
  • 2.3 Performance: Accurate Metadata
  • 3.2.2 Business: Other Business Model Issues - Unacceptable
  • 5.Legal: Preamble
  • 5.1.5 Legal: Privacy - Location Services

Guideline 1.1 - Safety - Objectionable Content

We found that your app includes content that some users may find upsetting, offensive, or otherwise objectionable. Specifically, we noticed that your app facilities paid companionship services.

Next Steps

To resolve this issue, please remove all potentially objectionable content from your app and submit your revised binary for review.

For app design information, check out the following videos: and "Designing Intuitive User Experiences,"available on the Apple Developerwebsite.

You may also want to review the iOS Human Interface Guidelinesfor more information on how to create a great user experience in your app.

Guideline 2.3 - Performance - Accurate Metadata

We were unable to locate some of the features described in your metadata.

Specifically, we were unable to locate all of the advertised content at the time of review:

快捷求助:
侠客城APP汇聚了110、120、119、122等多个政府职能部门的求助电话,当你遇到警情、急救、火警、交通事故等紧急情况时可以一键呼救到相关部门寻求帮助。

Next Steps

If these features are located in your app, please reply to this message in Resolution Center to provide information on how to locate them.

Alternatively, please revise your app to ensure that these features are fully implemented or revise your app description, release notes, and screenshots to remove all references to the features.

Guideline 3.2.2(vii) - Business - Other Business Model Issues - Unacceptable

Your app contains content or features that may violate the rights of one or more third parties.

Specifically, your app requests, displays, or distributes third-party game account information in order to manipulate a user’s in-game status, rank, or level.

Your app and its contents should not infringe upon the rights of another party. In the event your app infringes another party’s rights, you are responsible for any liability to Apple because of a claim.

Next Steps

To resolve this issue, please remove any features or functionality that allow users to manipulate third-party game accounts or profiles.

Guideline 5.0 - Legal

Your app contains content - or facilitates, enables, and encourages an activity - that is not legal in all of the locations where the app is available.

Next Steps

To resolve this issue, please remove all content and features that are illegal in the locations where your app is available. Please note that app concepts that are considered illegal are not allowed on the App Store.

Guideline 5.1.5 - Legal - Privacy - Location Services

Your app uses location-based APIs for dispatching emergency services but does not include all of the required features.

Next Steps

To resolve this issue, please include a EULA, and a disclaimer in this EULA that addresses the specific services offered. Additionally, please provide evidence that the emergency services are able to receive and identify the location of the individual in distress. You may provide this evidence by replying to this message in Resolution Center.

Please see attached screenshots for details.

第六次被拒

2019年8月17日 上午8:07
发件人 Apple

2. 1 Performance: App Completeness

Guideline 2.1 - Information Needed

We have started the review of your app, but we are not able to continue because we need additional information about your app.

Next Steps

To help us proceed with the review of your app, please provide detailed information to the following questions. The more information you can provide upfront, the sooner we can complete your review.

  • What part of your app facilitates the feature “通过有偿求助悬赏功能,大侠们还可以在侠客城通过行侠助人得到相应的报酬”?

Once you reply to this message in Resolution Center with the requested information, we can proceed with your review.

Since your App Store Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit App Store Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.

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